Took my useless DVD player back to Wal-Mart this morning at 8:30. I got up to Customer Service and explain my frustration about being sold a DVD player that was clearly returned once before and how it was just taped back up and thrown back on the shelf with no regard with if it actually worked. Without even looking at me, she says, “OK,” basically telling me that she didn’t give a shit. I go back to the electronics sections and I notice that the original DVD player I returned was taped back up and sitting on the top of the stack. I know it was mine because it was missing the top layer of cardboard in one corner. Unbelievable.
And this morning I hear on the radio the story of a guy buying a MP3 player for his daughter and when she turned it on, she discovered videos of the adult variety. So it would appear that this “Who gives a shit why they returned it, just tape it up and throw it back on the shelf” mentality runs through the whole company.
From this ordeal I was learned that sometimes it worth paying a little more just not to deal with some people, no matter what the item is.